(1) Fully charge the vacuum cleaner's battery.
(2) Check for blockages in the dustbin, filter, nozzle, or floor brush. Clean promptly and regularly replace filters as needed.
(3) Disassemble and reassemble the extension wand and floor brush.
(4) Securely fasten the dustbin's bottom cover.
(5) Test the vacuum's suction power again.

1.Check the vacuum cleaner charging hole for any uncleared debris and clean it, connect the adapter to charge.
2. Connect the vacuum cleaner to the charger to charge the product, use it after charging is completed.
3. Short press the on/off button to turn on the product, long press the on/off button will not turn on the product.
4. If the short press still can't turn on the machine, it means that this machine is a function failure machine.

Replace the dust container.

(1) Check the dust cup, filter cartridge, suction nozzle, floor brush at whether there is garbage clogging and clean up
(2) Clean and replace the cartridge.
(3) Leave the machine for 1 hour before charging the machine after just using it. Charge the machine fully before use.

Replace the brush head.

Remove the mop and check the filter wool at the bottom of water tank. If it is loose, it is recommended to gently pull on the filter wool to re-secure it

1. Check whether the floor brush is clogged with garbage and hairs are entangled in the roller brush, clean it up in time.
2. Check whether the dust pole, floor brush and dust cup are installed in place, and reassemble the product.
3. Check whether the dust cup, host head, conductive dust rod ends, electric floor brush on the conductive terminals are dirty, covered with dust, timely removal.
4. Whether the battery is sufficient power, fully charged before use.

Clean the HEPA filter and dust container. lf it happens after fully charged, then it's normal.